SOME TIPS FOR YOUR TRIP

What time should I arrive for live music and events?
We recommend arriving 30 minutes prior to curtain time to provide ample time for parking and locating your venue. Doors generally open about 30 minutes prior to showtime for seating.

What is the seating capacity of Gorton venues?
The John & Nancy Hughes Theater has 309 seats, and the Stuart Community Room seats up to 125 depending on room configuration. Outdoor events have a capacity of 500 patrons.

I purchased tickets but cannot find a record of them in my email. What should I do?
Please call 847-234-6060 to check the status of your order with Gorton’s main office. Emailed tickets will appear as an attachment to the confirmation email you received at the time of purchase. Please check your spam and promotions folders to ensure that you did not receive your tickets there. If you did not receive your tickets, we are able to resend them. Your receipt is NOT your ticket.

Do I need to print out my emailed tickets or class registration?
No. You will be checked in under your name when you arrive.

Where do I go for an indoor event at Gorton?
Indoor event venues are located on the first floor of Gorton. The John & Nancy Hughes Theater is on the far east side of the first floor, and the Stuart Community Room is in the center of the first floor on the north side of the building. You can access these rooms from either first-floor entrance.

I’m coming to Gorton for a class. Where should I go?
There are signs posted daily with the location of all classes. They are located just inside the west door and at the top of the first set of stairs inside the south door. Additionally, there are directories near both stairwells indicating the level and location of each room.

Where can I find a restroom?
There are accessible restroom facilities on every level at Gorton – those on the main floor are open for outdoor events.

What should I bring to an outdoor event at Gorton?
For shows and concerts, patrons should bring their own folding chairs or blankets for seating. “Ravinia-style” picnic tables are allowed, as well as outside food and drink. Concessions (primarily beverages such as beer, wine, hard seltzers, soft drinks, and water) will be available for sale at each event. These sales help support Gorton, so patrons are encouraged to purchase when able.

Do you sell concessions?
Yes, we sell drinks at most events and popcorn and candy at most films. They are sold prior to each event and, at intermission for events that have one. The concession area closes shortly after an intermission. Food and drinks are allowed in our event spaces.

What happens in case of bad weather?
Outdoor events may be delayed, interrupted, or canceled if an emergency situation occurs. Every effort will be made to move an event indoors – sometimes with two seatings, depending on attendance. You will receive an email about this change by 10:30 am on the day of the show. Gorton’s outdoor events are open-air and we cannot guarantee refuge to patrons in the event of a surprise weather event. Check the National Weather Service Forecast.

Refunds are not given due to bad weather unless the concert is canceled in its entirety with no replacement concert scheduled.